Job Description

Job Posting DescriptionPosition summary: Director of Internal Communications (hybrid)Boston Children’s Hospital is entering a critical period of evolving from a hospital centric organization toan integrated, enterprise-wide system delivering care across multiple locations, modalities, andpartnerships. The organization is also embarking on a Brand strategy reset to better position theorganization to achieve its objectives and drive its mission forward. In parallel, Boston Children’s isundergoing a major digital and operational transformation, including migration to Microsoft365 platforms(e.g. Teams, SharePoint) and implementation of Workday as its enterprise resource planning (ERP)system. Internal Communications will play a key role in aligning, engaging, and mobilizing the workforceat scale. The Director, Internal Communications will lead the internal communications function and help setdirection for how the enterprise communicates with and engages its workforce. This role directs day-todayactivities and the strategic execution of communications programs that activate, inform, and align theenterprise’s workforce. Reporting to the Senior Director, this role manages a team of communications professionals — theInternal Communications Manager, the Internal Communications Manager for Human Resources, andthe Internal Communications Manager for Franciscan Children’s — and is accountable for the enterprise widequality, consistency, and measurable impact of employee-facing communications. The Director willalso partner closely with the Director of Executive Communications to align strategies and Executivevisibility across the enterprise. This position is an essential partner to clinical, operational, and administrative leadership, translatingorganizational priorities into clear, compelling, actionable communications for a complex and mission drivenworkforce. The Director will play a critical role in building a modern, best-in-class internalcommunications function that is digital first, data driven, and AI-supported. The Director will independently lead major initiatives and represent the function at senior levels. The ideal candidate brings strong strategic judgement, and the ability to operate effectively across a highlyKey Responsibilities: 1. Enterprise Communications Strategy & Executiona. Drive the enterprise internal communications strategy, ensuring alignment withorganizational goals and consistency across the system.b. Develop and maintain a comprehensive editorial calendar aligned to enterprise priorities.c. Serve as a senior strategic advisor to stakeholders, providing counsel on messaging,timing, audience targeting, and change communications.d. Lead communication planning for enterprise-wide initiatives, including culture,engagement, and transformation efforts.e. Own communications strategy for major enterprise transformations, including Microsoftplatform adoption (Teams, SharePoint) and Workday implementation.f. Design and implement audience segmentation and targeting strategies to improverelevance and effectiveness across a diverse workforce, including audiences that do nothave regular access to electronic communications.2. Channel & Digital Experience Leadershipa. Provide oversight to team managing all internal communications channels.QualificationsEducation required: Bachelor’s degree. Area of study: Communications, Journalism, English, Public Relations, or a related field.Experience required: Minimum of 8-10 years of progressive experience in internal communications, corporate communications, or a closely related field. Demonstrated experience operating at a senior level, advising leadership, and influencing decision-making. Experience managing or mentoring communications staff.StatusFull-TimeRegular, Temporary, Per DiemRegular Standard Hours per Week40 Pay Range$132,683-$212,296 AnnuallyOffice/Site LocationBostonJob Posting CategoryMarketing and CommunicationsRemote Eligibility Part Remote/Hybrid AutoReqId: 85969BRDepartment: Strategic Planning

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